Frequently Asked Questions

CONTACT

Who can I contact if I have questions about the selection process or my application?
You can reach our National Recruitment Centre by emailing atscareers[at]navcanada.ca or dialing 1-877-389-9934. The National Recruitment Centre is open Monday to Friday from 8:30 a.m. to 4:00 p.m.

TESTING

How should I prepare for the NAV CANADA application tests?
While there is no preparation required for the standard tests we administer, there is an opportunity to prepare for the w-SIM, a paper-based simulation test. The preparation material for the w-SIM will be available to you when you RSVP to an Assessment invite. The document named “Preparing for the w-SIM” will provide you with the necessary information and sample questions to get ready for your testing day. It’s in your best interest to ensure you are familiar with all the information in this document prior to your session date.

In addition to preparing for the w-SIM, the next best thing you can do is make sure you’re well rested. While a variety of commercial preparation programs may be available, NAV CANADA does not endorse any.

What is the pass score for the tests?
Each test we administer has a certain “pass or cut” score. You must successfully pass each test in order to be considered for the subsequent hurdle. All candidates that pass the in-person testing receive a first round interview.

SELECTION

What if I’m unsuccessful in the assessment process?
If you’re unsuccessful but would still like to join our team, you can reapply one year after the date of your test.

Is the testing fee refundable or tax-deductible?
The testing fee is non-refundable even if you choose not to finish the test. Unfortunately, the testing fee is not subject to any tax credits.

How many candidates are recommended for training?
Our operational requirements vary each year, but roughly 50 to 80 individuals enter our training programs each year.

Who conducts the medical examination?
A Transport Canada-approved examiner conducts the required medical screening. We help candidates identify practitioners who offer this service. Note there is a cost for such examinations that you are responsible for.

Do you have an international controller program to fast track the selection and training of controllers who are licensed in a jurisdiction outside Canada?
We do not have an international controller recruitment program. All applicants must meet basic requirements prior to applying and complete the standard selection process.

TRAINING

Are all candidates successful in training?
Not everyone selected for training qualifies in the end. The selection process ensures you have the basic aptitudes needed to be successful. We’ll also provide the training resources to help you succeed, but you’ll have bring your A-game. Unfortunately, not all candidates are successful in training.

What is the regional training program like?
Training is delivered in classroom and simulator settings at regional facilities tailored to the needs of the region. Training is very challenging, with a lot of information to retain. You will complete regular evaluations along the way.

Is there a long break or vacation during initial training?
There is no formal break during the initial training programs. However, standard provincial holidays are days off.

TUITION AND FINANCES

Do students have to pay for other items such as books and materials?
Our tuition fees are comprehensive—all books and materials, as well as access to necessary technologies, are provided by NAV CANADA.

AFTER TRAINING

I understand I may be posted anywhere in the Flight Information Region based on NAV CANADA’s operational requirements. Can I apply for a transfer later to a location of my choice?
Once you have qualified as a controller or specialist, you may apply for positions in other locations as they become available under the provisions of collective agreements. This can include the staffing of positions through a seniority bid process.

What is the work schedule like?

Canada’s air navigation system operates 24 hours a day, seven days a week, 365 days a year; work hours are shift-based. There are a variety of shift formulas, such as 6 days on 3 days off for example, with morning, evening and night shifts. This is not your typical 9-to-5 workplace, which means you may find the flexibility to do things a traditional schedule would not allow for.

COMPENSATION

When can I expect to start getting paid?
After you successfully complete your initial training program, you will begin on-the-job training. At that point, you will begin to earn a salary of approximately $33,400 to $38,900 per year. Your salary increases significantly once you’re fully qualified.

What are my prospects for advancement within NAV CANADA?
We encourage career-long learning and advancement and promote regularly from within. You’ll have opportunities to move into management, take on special projects, become an instructor, or move to other parts of Canada.